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Austrian Airlines Customer Service
Telephone: +43 (0)5 1766 1000
Telephone: +43 (0)5 1766 1001
Austrian Airlines Head Office
Austrian Airlines AG
Office Park 2, Postfach 100
1300 Wien-Flughafen
Email: austrianinternet@austrian.com
Twitter:
Worldwide Support
USA
1-800-843-0002 (toll free)
UK
0870 1 24 26 25
+43 (0)5 1766 1061
+44 (0)870 000 0123
+44 (0)161 489 8995
Australia
+43 (0)5 1766 1061
1300 655 727
+61 2 9367 3888
Belarus
(+375 17) 2 900 900
+375 17 279 15 29
Belgium
+32 2 642 25 (79)
+32/2/723 64 55 or 57 or 60
Bulgaria
02/ 806 0000
02/ 806 0001
(+3592) 937 3133
Canada
+1 416 961 4500 or
1 888 450 0088
China
Phone: (+86) 4008 810 770
office.beijing@austrian.com
Finland
020-795 9010
France
01-55-60-42-20
0820 816 816
0820 816 816
Germany
+49/180/3000520
India
1800 102 5838
Israel
Reservation Telephone: 03-5135387
+972-3 9754050
Italy
+39 02 89 63 42 96
austrian.italia@austrian.com
Japan
0120-961-786 (Free Dial)
03-4455-6407 (from overseas)
Russia
+7 (495) 995-0-995
+7 495 795 35 21
Spain
902 551 257
Sweden
0770- 82 73 73
08-611 59 30
Switzerland
(+41) 044286 80 87
(+41) 022 799 38 36
Turkey
(+90) 212 354 88 67
UAE
Tel: (+971 4) 2941403
Fax :- (+ 971 4) 2959343
Baggage Help
To report your lost or damaged baggage
Check-In
To check-in online click here. Web check-in is available from 24 hours up to 1 hour prior to departure.
To check-in through mobile visit the website www.austrian.com from your mobile phone.
Flight Status
To check Austrian Airlines flight status online click here
Flight Schedule
To check flight schedule online click here
Miles & More
Miles & More is the frequent flier program of Austrian Airlines. You can earn miles every time you fly with Austrian or its partner airlines. To register to the program click here
Baggage Information
Hand Baggage: Economy Class passengers can carry 1 item weighing up to 8 kg. Business Class passengers can carry 2 items with the first weighing up to 8kg and second up to 4kg.
Checked Baggage: Economy Class passengers can carry up to 20kg while Business Class passengers can carry up to 30kg.
About Austrian Airlines
Austrian Airlines was founded in the year 1955 and is the national carrier of Austria. Austrian along with its partners Lauda Air and Austrian arrows serves 130 destinations worldwide. In the year 2010, the Group carried approximately 10.9 million passengers. Austrian operates from its main hub at Vienna International Airport. The airline is a member of the Star Alliance. Incidentally, German airline Lufthansa purchased Austrian Airlines in September 2009.
Austrian Airlines Destinations
Austrian Airlines flies to Belfast, Edinburgh, London, Amsterdam, Brussels, Paris, Stuttgart, Frankfurt, Cologne, Hamburg, Prague, Copenhagen, Oslo, Krakow, Minsk, Moscow, Astana, Vancouver, Calgary, Toronto, Boston, Nashville, Ottawa, Las Vegas, Seattle, Chicago, Houston, Mexico City, Dublin, Madrid, Barcelona, Rome, Berlin, Tehran, Beijing, Osaka, Nagoya, Tokyo, Sendai, Sapporo, Hiroshima, Bangkok, Ho Chi Minh City, Singapore, Kuala Lumpur, Melbourne, Sydney, Auckland, Dubai, Mumbai, Delhi, Cairo, Male and more.