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Malindo Air Head Office
C-5-05, Block C,
Oasis Ara Damansara,
2 Jalan PJU 1A/7A,
47301 Petaling Jaya, Selangor
Twitter:
Malindo Air Customer Service
Phone: 03-7841 5388
Email: customer_care@malindoair.com
About Malindo Air
Malindo Air is a Malaysian airline founded in the year 2013. The low-cost airline operates from its headquarters at Petaling Jaya, Selangor. With a fleet of close to 27 aircraft, Malindo Air serves both domestic and international destinations from its hubs at Kuala Lumpur International Airport (KLIA) and the Sultan Abdul Aziz Shah Airport
Within Malaysia, Malindo Air connects to Kota Kinabalu, Kuching, Langkawi, Penang, Kuala Lumpur, Ipoh, Melaka, Alor Setar, Johor Bahru, Kuantan, K.Terengganu and Kertih. International destinations include Singapore, Bangkok, Ho Chi Minh City, Bali, Jakarta, Bandung, Batam, Pekanbaru, Kathmandu, Colombo, Dhaka, Hong Kong, Perth, Kochi, Delhi, Mumbai, Trichy and Trivandrum.
Travellers can search for flights and hotels directly on the website. You can further confirm a reservation by paying online using major credit/debit cards. Check the latest offers and discounts to save big on your journey.
Cancellation is allowed 72 hours before scheduled departure. The refund will be credited back to account holder directly. To view/download your e-ticket or manage your itinerary click here. Fliers can also avoid the airport queues by doing web check-in. Your boarding pass can be printed during the process. Note that check-in counter will be closed 45 minutes before departure
For domestic flights, fliers are allowed to carry 15kg free baggage. On Boeing aircrafts, up to 30kg free baggage is permitted. Business class passengers can carry up to 40kg. One cabin baggage with 7kg weight is permitted. Extra baggage can be carried by pre-booking on the website.
Fly Business Class to enjoy comfortable and spacious seats, power supply sockets, latest in-flight entertainment, special meals, free WiFi, priority check-in and extra baggage allowance. The free WiFi is only available on select flights. If you are flying Business Class, you enjoy access to the Malindo Executive Lounge. The lounge offers a buffet area, luxurious seats, internet access, among other benefits. If you are a frequent flier, register for the Malindo Miles loyalty programme to earn and redeem miles on every trip. For more information or queries on new reservation, refund/cancellation, baggage, lost and found items, or others, reach the Malindo Air customer service.